Industry after industry, from financial services to media to communications to health care to education, is being chewed up by the rise of the internet and the spread of networked end-user devices such as smartphones, tablets and PC software. In Marc Andreessen’s words (Economist 2011): Software is eating the world. In the communications industry, the [...]
Facebook is filing IPO documents this week. Even though CEO Mark Zuckerberg appears to appreciate status updates more than stock brokers, this milestone in Facebook’s lifecycle marks the changed nature of Facebook as a company. How? A new paper by Booth School’s Raghuram G. Rajan (2012) explains the relation between a firm, its business model [...]
The race to establish the future leading platform for provisioning mobile services is ongoing. This leading platform will be the one that extracts maximum value from the network externalities present in the market (a winner-takes-all dynamic typical for platform business models). After looking at a handset-centric service platform (iOS), an aggregator-centric service platform (Android) in [...]
With the rise of touch screen smartphones two industries are being disrupted at once. Personal computing is moving rapidly beyond the PC, and mobile communications is now as much about social networking and other internet applications as it is about voice and texting. The disruption, in both cases, is being led by the general-purpose computing [...]
Business transformation is the fate of any paradigm provider of communications services. In an effort to turn predicament into triumph, telecom operators and other communications providers are moving across value chain boundaries and transforming into a business that can exercise control and exploit scarcity in the markets where they create and claim value. To paraphrase [...]
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